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Top marks for Everys Solicitors in client satisfaction survey

Conveyancing Executive Dawn Ford, of Everys Solicitors’ Budleigh Salterton branch has achieved a top satisfaction rating from her clients. 

Looking after residential property sales and purchases on behalf eConveyancer, the online conveyancing service, Dawn has achieved an average customer satisfaction rating of 97% placing her within the top ten percent of eConveyancer’s most recommended legal practitioners.

 eConveyancer allows clients to search for conveyancing services according to practitioner rating, cost and location, as well as tracking the progress of their transaction through a dedicated customer portal.  Services are recommended by estate agents, brokers and price comparison websites.  

Commenting on her success Dawn said: “I am delighted to have achieved such a high rating, a result of the hard work of the whole team and our careful attention to detail.” She added:  “We continually update the progress of sales and purchases online, so our clients are informed and able to give feedback quickly and efficiently at a time that suits them”.   

Adam Connolly, National Account Manager for eConveyancer who recently visited Dawn at her Budleigh Salterton office said: “Dawn’s focus on keeping her clients right up to date with all the information they need is what has earned her a near perfect satisfaction rating. The ability to track the progress of a transaction online is becoming increasingly popular but clients still want to be sure that their case is being professionally managed by a trusted firm.”

 He added: “Our client satisfaction ratings are updated every three months so clients can feel confident to choose their conveyancer with reference to the latest client feedback”.   

Dawn Ford is an Associate Member of the Institute of Legal Executives and has managed conveyancing for properties between the values of £55,000 to £750,000.  She joined Everys 10 years ago. 

eConveyancer’s satisfaction ratings consider individual feedback from housebuyers and sellers as well as brokers and estate agents. 

 

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